What to Expect
Our team pride themselves on being the best in their chosen fields. With some of the countries highest qualified technicians and award winning service team we aim to make servicing your car an enjoyable experience.
Our Service Process
Knowing what to expect when you visit our friendly team when coming in for service at one of our three Wellington locations.
Checking In
Meet your service advisor in our welcoming service lounge. They will talk you through your visit and any issues you may have with your vehicle.
Alternative Transport
We have some great alternative transport options including new loan vehicles and a morning shuttle to the CBD.
The Work
As a part of our promise to help keep your car safe on the road, our factory trained technicians will carry out a free visual safety inspection on all vehicles.
Progress Report
Your service advisor will call to let you know how things are going and advise of any issues noted on the safety report.
Wash & Vacuum
To leave the car looking better than we found it, our grooming team will carry out a free wash & vacuum of your car, saving you a job for the weekend.
Collect Your Car
Your service advisor will call to let you know that your vehicle is ready to be collected, they will take your through your paperwork and get you back on the road.
Follow Up
We love knowing how we have done as we pride ourselves on the exceptional 5 star service we provide. We will ask you for feedback after you experience so we can continuously improve.
Meet your service advisor in our welcoming service lounge. They will talk you through your visit and any issues you may have with your vehicle.
We have some great alternative transport options including new loan vehicles and a morning shuttle to the CBD.
As a part of our promise to help keep your car safe on the road, our factory trained technicians will carry out a free visual safety inspection on all vehicles.
Your service advisor will call to let you know how things are going and advise of any issues noted on the safety report.
To leave the car looking better than we found it, our grooming team will carry out a free wash & vacuum of your car, saving you a job for the weekend.
Your service advisor will call to let you know that your vehicle is ready to be collected, they will take your through your paperwork and get you back on the road.
We love knowing how we have done as we pride ourselves on the exceptional 5 star service we provide. We will ask you for feedback after you experience so we can continuously improve.
Frequently Asked Questions
Still unsure, and would rather talk to someone directly?
What about Electric car servicing?
We can offer a full range of electric car servicing, along with being the Lower North Islands only certified Nissan Leaf dealer.
Do you have alternative transport for me?
Yes we do! All our service teams offer loan vehicles and a morning shuttle service to the CBD area. When booking your vehicle in please talk to your consultant about current availability on our loan vehicles fleet as they must be booked in advance to avoid disappointment.
I'm short on time have you got an express option?
We certainly do! Both our Mitsubishi and Nissan dealerships have dedicated express service options to get you and your vehicle back on the road quicker than ever.
When are you open?
Our 4 service locations are all open during the following hours.
- Monday to Friday
- Saturday
- Sunday
- 7:30am to 5:15pm
- 8:00am to 12:00pm
- Closed
How much does a service cost?
Each of our brands offer a fixed price service based on your model of vehicle. This means you will know exactly what it will cost for your service on the day so there are no hidden surprises.
Book Your Next Service
Enjoy the benefits of our fully equipped service department with highly trained factory technicians and the latest electronic diagnostic equipment.
