Volkswagen New Zealand has recognized and rewarded allround excellence at its third Volkswagen Dealer of the Year awards. The gala event, held at Eden Park, celebrated the winners within the Volkswagen Retail network across a range of departments including Customer Experience, Parts, Service, Finance, Passenger Sales, Commercial Sales and Marketing before presenting top awards for Provincial Dealer of the Year, Metro Dealer of the Year, the overall Volkswagen Dealer of the Year and a new award this year, the overall Volkswagen Commercial Vehicles Dealer of the Year Award.
Our dealer of the year awards is a momentous occasion where we recognise just how important our people are.
Tom Ruddenklau, General Manager of Volkswagen New Zealand
Tom Ruddenklau continued with “We are blessed with world class products from Volkswagen, however it is our dealer teams who ultimately make the difference and transform our business from being a company who delivers cars to a company who brings to life a customer relationship with the Volkswagen Brand.”
The event was attended by representatives and partners from 17 Volkswagen dealerships plus European Motor Distributors Ltd and Volkswagen New Zealand staff. The evening was also an opportunity for Volkswagen NZ to recognise all the dealerships providing the best customer experience to their customers.
Tom Ruddenklau added “as a nation in general we are not one to boast about how good we are, however it is important to celebrate success, especially among peers to recognise those that have gone above and beyond and have excelled.” The Dealer of the Year is a global program which focuses on topline results, quality and delivery of brand experience.
| PROVINCIAL | |
| Parts: | Ebbett Taupo, Taupo |
| Passenger Service: | Robertson Prestige, Palmerston North |
| Commercial Service: | W.R Phillips, New Plymouth |
| Passenger Sales: | W.R Phillips, New Plymouth |
| Commercial Sales: | Robertson Prestige, Palmerston North |
| Marketing : | Robertson Prestige, Palmerston North & Southern Automobiles, lnvercargill |
| Provincial Dealer of the Year: | W.R Phillips, New Plymouth |
| METRO | |
| Parts: | Gazley Volkswagen, Wellington |
| Passenger Service: | Ebbett Volkswagen, Hamilton |
| Commercial Service: | Farmer Autovillage, Tauranga |
| Business Manager: | Alex Middlemiss – Ebbett Volkswagen, Hamilton |
| Passenger Sales: | Giltrap Volkswagen. Auckland |
| Commercial Sales: | Tristram European, Auckland |
| Marketing : | Gazley Volkswagen, Wellington |
| Metro Dealer of the Year | Giltrap Volkswagen, Auckland |
| Commercial Dealer of the Year: | Tristram European, Auckland |
| Volkswagen Dealer of the Year: | Giltrap Volkswagen, Auckland |
